How Do I... - Use My Library Card

• To log on to the new catalog the first time:
  • Use your library barcode number and the password you created for the previous catalog account.
  • The system will prompt you to create a username.  To protect your privacy, your username should not identify you or your address, as the username appears next to any comments you make in the library catalog.
  • The system will prompt you to enter the month and year of your birth.  Federal law prohibits minors age 13 and younger to participate in the social media features.
• If you don’t have a password or don’t know your password, call the library’s AskUs Hotline at 918-549-7323 or inquire at a library convenient to you.
• IMPORTANT!  If we have created a password for you, change that password by going to MY SETTINGS once you are logged on to secure your information.
• The username you choose will have to be unique not only among TCCL customers, but among all Bibliocommons users everywhere. 
• A “Forgot your password?” link is available in the event you forget your password.  An email with your password will be sent to the email address registered on your library account. 
• Click on MY SETTINGS to correct or change your password, username or email address.
• Make sure to click "Save" when changing your password or other personal information.

If you have ANY trouble with the log-in and registration process, please call us at 918-549-7323 or talk to a library staff member at your neighborhood library.

Privacy is primarily managed through the “My Settings” link near the top right of the page.

Select the “Privacy” tab, and you can then choose to enable or disable the Recently Returned (Reading History) feature, as well as setting your shelves to be private (for your eyes only).

If you don’t make your shelves private, other people will be able to see them when they click on your username (which appears next to any comments, ratings, reviews, etc. that you make on BiblioCommons.

When creating lists of titles, you can also choose to make them private, so that only you can view them.

After you click, “Create a list,” you will get a box to fill out to describe your list.  The privacy option appears at the bottom of that box.

If you did not create a password on the old catalog system, you will need to create one now by visiting http://opac.tulsalibrary.org/patroninfo

To create a password:

1. Enter your library card #
2. Leave the Password field blank
3. Click submit

On the next screen,

1. Enter your library card # again
2. Leave the Password field blank
3. Type your password in the Create Password and Retype new Password fields.
4. Click submit

Passwords MUST:

• Be at least 6 characters
• Contain letters AND numbers
• Not contain repeating patterns such as aaa, abab, etc.
• Not contain special characters

If you need assistance, please contact your local library or the AskUs hotline at 918.549.7323

Item limits by type are as follows (for most card types)

• Books — 50 items
• Video/DVD — 10 items
• CDs — 10 items

The total number of items checked out may not exceed 50 items

Fines for books, audiobooks, music CDs, DVDs, videos, and Blu-ray discs are $.10 per item per day with a maximum of $2 per item.  Children’s, tween, and teen books and media do not accrue fines. 

Standard replacement costs are as follows:

• Audiobooks on cassette or CD - $21.00
• Audiobooks on Playaway - $65.00
• Circulating books - $21.00
• Circulating children’s books - $17.00
• Mass market paperbacks - $7.00
• CD ROMs - $30.00
• Videos, DVDs, or Blu-ray discs - $25.00

Actual replacement costs may vary.  Items that are returned missing replaceable pieces, such as DVD or CD cases or  spine labels, may be charged a $5 damaged item processing fee.

You may register to receive notices via Library Elf. This service is free.

Night drops are available at all branch libraries with the exception of the Genealogy Center.

You may return borrowed materials to any Tulsa City-County Library location with the exception of the Genealogy Center.

Books, audiobooks, music CDs, DVDs, videos, and Blu-ray discs have a checkout period of 14 days.  These items may all be renewed up to 100 times for a checkout period totaling one year.

Note that some cards and materials have additional restrictions.

Items that are renewable may be renewed up to 100 times with a checkout period totaling up to one year.  If you attempt to renew an item that has reached the renewal limit, that been reserved by another customer, or whose loan policies do not allow renewal, a message will appear informing you which titles were not renewed and why. 

Most items renew for 14 days.  The new due date will be 14 days from the date it is renewed.

In an effort to go green, the library will no longer mail notifications, effective May, 14, 2013. Please add an email address and/or telephone number to your account so that we can provide you notifications regarding your holds and other library information.

• The automated telephone notification system will alert you when items are ready to be picked up or are overdue.
• The email notification system will alert you when items are ready to be picked up or are overdue, and if you have outstanding fines or billed items. If you request your notification to be sent by email, you must ensure that your provider allows email from notices@tulsalibrary.org.

To add or update this information:

1. Visit http://opac.tulsalibrary.org/patroninfo.
2. Sign in with your library card # and password.
3. Click the “Modify Info” button.
4. Choose your notice preference.
5. Make sure your email address and phone number are up-to-date.

You also may sign up for an account with Library Elf to be notified of what’s due soon, overdue or ready for pickup via email, text message or RSS alerts. This service also lets you track multiple accounts.

There are certain circumstances that will prevent an item form being renewed:

• There are outstanding fines on your card greater than $10.00
• The material is long overdue
• Your card (registration) has expired
• There is a request for the item by another library customer.

Renewal dates are from the date renewed-not the date the material is due.

• By Phone: Call our renewal line at  918.549.7444. The circulation staff will be happy to assist you during normal working hours. After hours calls will be answered by our automated renewal system. Please have your card number ready.
• In Person: Renewals may be made in person at any Tulsa City-County Library location. Have your library card or photo ID ready as staff will need to verify your information to complete the renewal process. You may also renew your item at the public kiosks located at all of the Tulsa City-County Library branches. You will need to provide your name and library card number to log in and renew.
• Online: Library  materials may be renewed online. To renew a book online visit the TCCL homepage & click on My TCCL to log in
• Mobile: Library materials may be renewed via the mobile app as well. Download it from your app store or visit www.tulsalibrary.org/app.